Here are some recent comments in e-mail I've received.  I'm proud to say I've never had a return or even a dissatisfied customer in over 25 years of writing safety plans!  As a former contractor, I know the value of dealing fair and open with clients - upfront and NTE pricing, no hidden charges, and quick service.  Vic Sunshine, owner
Vic,  Received an e-mail from PICS this morning and all tasks are complete and accepted!!!!!  Thank you so very much.  I’m sure we will be talking or e-mailing many times in the future.  
P. Freels 6/30/15


Hi Karen, I looked it up, and in Oct 2011 you purchased the Turn-Key package which entitles you to any future ISN-required downloads at no charge.  I originally conformed and submitted these to ISN for you, however there's no charge if you want to D.I.Y.     V. Sunshine  5/12/15
 Thank you so much I will conform and submit to ISN, I’ve gotten pretty good at it :)  Have a great day! K. Harris 5/13/15


Thank you!  Also, we gave your name/e-mail to a colleague of ours, R****l from *** Services. Thanks again.  C. Hansen   5/11/15


Thank you!!  Your sight and products are awesome – have been using them since 2009.   J. Groh 5/11/15


 You are my hero!  Thanks Again  Patty  P Freels  2/6/15